Terms of Service

Rules and regulations that govern the use of our platform

Last updated: January 16, 2026

Introduction

Welcome to E-Tenders Ethiopia. These Terms of Service ("Terms") govern your access to and use of our platform ("Service").

By accessing or using our Service, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Service.

Definitions

  • "Company": Refers to E-Tenders Ethiopia and its affiliates
  • "User": Any individual or entity using our Service
  • "Platform": E-Tenders Ethiopia website and related services
  • "Tender": Procurement or service opportunities posted on our platform

Account Registration

  • You must be at least 18 years old to create an account
  • You must provide accurate, current, and complete information
  • You are responsible for maintaining account security
  • Do not share your password with others
  • Accounts with false information may be terminated

User Obligations

By using our Service, you agree to:

  • Comply with all applicable laws and regulations
  • Respect other users and the Company
  • Respect intellectual property rights
  • Not post harmful or illegal content
  • Not compromise the security of the Service
  • Not use others' accounts without permission

Tender Rules

For Tender Publishers:
  • Provide accurate and complete information
  • Follow transparent and fair procurement processes
  • Take responsibility for information accuracy
  • Only advertise legally permissible opportunities
For Bidders:
  • Submit accurate information and documents
  • Meet the requirements of submitted bids
  • Honor contractual obligations
  • Participate in fraud-free competition

Service Restrictions

We may suspend or terminate your account in the following cases:

  • Violation of these Terms
  • Providing false information
  • Illegal or harmful activities
  • Violating other users' rights
  • Threatening platform security

Financial Transactions

  • All financial transactions are secured
  • Service fees must be paid as required
  • Refund policies are subject to change
  • No liability for unauthorized transactions

Dispute Resolution

Any disputes between us and you will be resolved under Ethiopian law. We will attempt to resolve disputes amicably before pursuing legal action.

Limitation of Liability

E-Tenders Ethiopia shall not be liable for:

  • Disputes between users
  • Incorrect or incomplete information
  • Technical issues or service interruptions
  • Third-party actions
  • Financial losses or lost profits

Terms Modification

We may modify these Terms at any time. We will notify users of significant changes through our platform or email. Continued use of the Service constitutes acceptance of the new Terms.

Contact Us

If you have questions about these Terms of Service, please contact us:

Email: legal@e-tenders-ethiopia.com

Phone: +251-94-255-1828

Address: Addis Ababa, Ethiopia